Colleen Abdoulah, President & CEO Of WOW!, Warns Congress That Comcast-NBC Universal Deal Harms Consumers, Competition
Highly Regarded Cable Executive Says Unchecked Power Of Comcast-NBCU Will Cause Rates To Rise While Undermining Small Cable Operators
PITTSBURGH, February 4, 2010 — Speaking for her company and nearly 900 small
cable operators, Colleen Abdoulah, President and CEO of WOW! Internet, Cable
& Phone, warned in congressional testimony that the planned merger between
Comcast Corp. and NBC Universal would push up cable prices for consumers and
threaten vibrantly competitive multichannel video and Internet content markets
if regulators failed to impose meaningful conditions on this unprecedented
media combination.
"Regulators
must understand that the Comcast-NBC Universal merger will harm consumers and
competition because a company like WOW! will be forced to pay discriminatory
prices for an array of content owned by a dominant provider like Comcast-NBCU,
depriving us of critical financial resources needed to add network capacity to
meet the demands of broadband subscribers," said Abdoulah, a veteran cable
industry executive highly regarded by her peers. "Make no mistake about
it: Comcast-NBCU will have the incentive to treat WOW! unfairly in the pricing
of cable, broadcast and broadband content because we compete head-to-head with
Comcast for cable, phone and broadband subscribers."
Abdoulah, an
American Cable Association board member, appeared before the House Subcommittee
on Communications, Technology, and the Internet in the morning and the Senate
Judiciary Subcommittee on Antitrust, Competition Policy and Consumer Rights in
the afternoon. Members of both committees, who can play an influential role in
the merger-review process, are free to reach out to the Federal Communications
Commission and the Department of Justice to seek the application of conditions
tailored to specific harms identified with a particular transaction.
Abdoulah's testimony also marked yet another milestone in ACA's effort that began late
last year to alert regulators that they should focus on the fact that the
Comcast-NBCU deal is anything but a run-of-the-mill transaction that will
benefit consumers and competitors.
"As Colleen
Abdoulah clearly demonstrated in her testimony, seeking fair competition with
Comcast-NBCU is all about protecting consumers," ACA President and CEO
Matthew M. Polka said. "No merger should be allowed to threaten the
government's long-standing interest in promoting a competitive pay-television
market and preserving an open Internet where consumers are not burdened by such
things as paying wholesale content charges hidden in their bills."
Abdoulah's company
is an award-winning cable provider serving in the Midwest, recognized this year
as the #1 cable company by Consumer Reports and for 10 years by J.D. Power and
Associates for outstanding consumer service in surveys ranking WOW! far above
some of the largest communications companies in the country.
WOW! serves
approximately 465,000 customers in Illinois, Indiana, Michigan and Ohio. In
Chicago and Detroit, WOW! competes directly with Comcast’s cable systems in an area
covering approximately 1 million households. A 2004 report by the U.S.
Government Accountability Office found that customers pay 15% less for cable in
markets where companies like WOW! take on established incumbents.
The Comcast-NBCU
deal is the most significant media transaction in a decade. Comcast would take
control of the NBC broadcast network, 10 local NBC TV stations and 16 TV
stations owned by the Spanish-language Telemundo network, and the Universal
movie studio. The deal would put Comcast in charge of NBCU's widely popular
cable programming assets, including USA, Syfy, CNBC, MSNBC, Bravo, and Weather
Channel. Comcast -- already the largest cable TV and residential broadband
access provider -- would combine NBCU cable programming assets with its own
cable network properties, including Golf Channel, E! Entertainment Television,
Style Network, and VERSUS. Comcast also owns 10 regional sports networks,
considered "must have" programming by the FCC.
"In the
post-combination world, Comcast will have so much power that it can create its
own economic reality and make one plus one equal five," Abdoulah said.
"This makes all distributors quake as they will be forced to pay more for
the content so essential to their businesses.Further, it means that American consumers will pay more as well.This is the antithesis of a pro-competitive
deal."
In Chicago today,
WOW! carries 19 networks from Comcast and NBCU, including both Comcast’s
regional sports network and NBC’s owned-and-operated television station. Whatever
limited maneuverability WOW! has today will go away entirely after the merger,
forcing WOW! to cope with just one company offering a financially onerous
“take-it or leave-it” deal that WOW! must except to stay viable in the market.
In her remarks,
Abdoulah stressed that Comcast already uses its power to exploit the
vulnerabilities of smaller cable operators to gain an unfair advantage in the
marketplace and that the problem would only get worse if regulators let Comcast
combine with NBCU without meaningful conditions. Even though appearing before
congressional committees, Abdoulah was required to articulate her concerns in a
general way because she was forbidden to be specific under confidentiality
clauses in agreements between WOW! and programming vendors.
On programming
issues, Abdoulah said small cable operators are denied access to broadcast
stations unless they agree to carry affiliated cable channels that consumers
need to buy but don't plan to watch. She said this tactic is replicated on the
cable side, with popular cable networks tied to distribution of infrequently
viewed cable networks. The impact, she said, is that channel capacity can’t be
used to launch innovative independent networks or improve broadband download
speeds for consumers. Abdoulah also expressed concern about the ability of WOW!
to gain access to Comcast’s online programming service, Fancast Xfinity
TV, for distribution to her broadband
subscribers.
In terms of
remedies, Abdoulah said WOW! and ACA are committed to addressing problems with
behavioral relief and devising enhanced measures. Among the many remedies under
consideration are:
•Non-Discriminatory Rates and
Terms.All Comcast-NBCU content (whether
broadcast, satellite, terrestrial or online) would be available on a
non-discriminatory
basis, with rates based on a Most Favored Nation or other
benchmark.
•Prohibitions on Content Tying,
Bundling and Similar Practices.Comcast-NBC Universal would be prevented from tying and bundling its
services, from requiring carriage of content on a particular tier or level of
service, and from penetration or buy-through requirements that disadvantage one
provider compared to another.
•Program Access Arbitration
Reforms.The current retransmission
consent and program access complaint procedures do not provide significant help
to cable operators and consumers.As a
result, program access rules should be rewritten to prohibit non-cost-based
price discrimination and to shift the burden of proof to programmers to show
that such price discrimination would be justified.While a program access complaint is pending,
pay-TV providers unaffiliated with Comcast would be permitted to continue to
carry the programming under the terms and conditions of the existing or expired
agreement. Moreover, Comcast-NBCU should make programming contracts available
to the FCC for ongoing inspection and accountability.
About the American
Cable Association
Based in Pittsburgh, the American Cable Association is
a trade organization representing nearly 900 smaller and medium-sized,
independent cable companies who provide broadband services for more than 7
million cable subscribers primarily located in rural and smaller suburban
markets across America. Through active participation in the regulatory and
legislative process in Washington, D.C., ACA's members work together to advance
the interests of their customers and ensure the future competitiveness and
viability of their business. For more information, visit http://www.americancable.org/
Contact Us
Please use the information below to get in touch with the American Cable Association.
American Cable Association One Parkway Center Suite 212 Pittsburgh, PA 15220